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Privacy Policy

1. Introduction

We operate the Puzzsal: No WiFi - Offline Games mobile application (the "App"). This Privacy Policy describes what information is collected when you use the App, how that information is used and stored, with whom it may be shared, and the choices and rights available to you.

By downloading, installing, or using the App you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please do not use the App.

2. Scope of This Policy

This policy applies to the Puzzsal: No WiFi - Offline Games mobile application available on Android (Google Play) and iOS (Apple App Store) and to any related support or contact channels operated by us. It does not apply to third-party websites or services that may be linked to from the App.

3. Information We Collect

We design the App with a minimal-data philosophy. The following describes every category of data that is processed in connection with the App.

3.1 Information You Provide Directly

The App does not require account registration, login, or any form submission to play. We do not ask for or receive your name, email address, phone number, date of birth, or any other personally identifiable information (PII) directly from you through the App itself.

If you contact us via email or the contact form on this website, we receive the information you choose to include in that message (name, email address, message content). This information is used solely to respond to your enquiry and is not shared with third parties.

3.2 Information Collected Automatically

Advertising Identifiers. The free version of the App uses Google AdMob to display advertisements. AdMob may automatically collect the following information on your device:

  • Google Advertising ID (GAID) on Android, or Identifier for Advertisers (IDFA) on iOS — a resettable, device-level identifier used to serve and measure ads.
  • Approximate IP-based location (country / region level) used for contextual ad targeting and fraud prevention.
  • Device information such as device model, operating system version, screen resolution, and language settings.
  • App usage signals such as session length and in-app events, used to measure ad performance.

We ourselves do not receive, store, or have access to these identifiers. They are processed directly by Google in accordance with Google's own Privacy Policy (see Section 6).

On-Device Game Data. Game progress, high scores, statistics, difficulty settings, sound preferences, language selection, and Pro purchase status are stored exclusively on your device using on-device storage (Hive database). This data is never transmitted to our servers or to any third party and remains entirely under your control.

3.3 Information from Third-Party Platforms

In-App Purchase (Puzzsal Pro). If you choose to purchase Puzzsal Pro, the transaction is processed entirely by Google Play Billing (Android) or Apple In-App Purchase (iOS). We receive only a non-personal purchase receipt token confirming that a valid transaction occurred. We do not receive your payment card number, billing address, or any other financial information.

Platform Store Aggregates. Google Play and Apple App Store may provide us with anonymised, aggregated statistics (e.g., total install counts by country, crash rates) through their developer consoles. These statistics cannot be used to identify individual users.

4. How We Use Information

The information described above is used only for the following purposes:

  • Delivering advertisements — AdMob data is used by Google to show relevant ads to free-version users and to measure ad effectiveness.
  • Verifying Pro status — the purchase receipt token is used to unlock ad-free functionality and to honour restore-purchase requests.
  • Saving game progress — on-device storage allows the App to remember your scores, settings, and progress between sessions on the same device.
  • Responding to support requests — information you send us via email or the contact form is used solely to answer your question or resolve your issue.
  • Improving the App — anonymised, aggregated crash reports and install statistics provided by the app stores help us identify and fix bugs.

We do not sell, rent, or trade your personal information to any third party. We do not use your data for profiling, automated decision-making, or any purpose unrelated to operating the App.

5. Advertising

5.1 Free Version

The free version of the App displays banner and interstitial advertisements served by Google AdMob. Advertisements are shown on the home screen and between game sessions. Advertisements are never shown during active gameplay.

You may also choose to watch an optional rewarded advertisement in exchange for in-game benefits (e.g., restoring extra lives). These rewarded ads are voluntary — you are never forced to watch them.

5.2 Puzzsal Pro

Purchasing Puzzsal Pro removes all banner and interstitial advertisements. Rewarded advertisements remain available as an optional feature in the Pro version, but are never mandatory.

5.3 Personalised Advertising and Consent

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, the App will display a consent prompt (powered by Google's User Messaging Platform, UMP) before serving any personalised advertisements. You may choose to consent to personalised ads, opt for non-personalised (contextual) ads, or decline entirely. Your choice is stored on your device and can be updated at any time from the App's Settings screen.

If you are located in California, USA, you have the right to opt out of the "sale" of personal information as defined by the California Consumer Privacy Act (CCPA). Because we do not sell personal information, no further action is required, but you may contact us to exercise any additional rights described in Section 8.2 below.

On iOS 14.5 and later, Apple's App Tracking Transparency (ATT) framework requires explicit permission before the IDFA can be accessed for ad tracking. The App will request this permission on first launch. You may change your choice at any time in your device's Privacy & Security settings under "Tracking".

6. Third-Party Services and Their Privacy Policies

The App integrates the following third-party SDKs. Each third party operates under its own privacy policy, which we encourage you to review:

We do not use any analytics SDKs (e.g., Firebase Analytics, Mixpanel) that track individual user behaviour. No crash-reporting SDKs (e.g., Crashlytics) are currently integrated.

7. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties except in the following limited circumstances:

  • With Google (AdMob): as described in Section 5, AdMob processes device identifiers directly for ad delivery. We have no control over and do not receive this data.
  • Legal compliance: we may disclose information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our legal rights or the safety of others.
  • Business transfer: in the event of a merger, acquisition, or sale of assets, user data (which in our case is minimal and largely on-device) may transfer to the successor entity, subject to the same or equivalent privacy protections described in this policy.

8. Your Privacy Rights

8.1 GDPR Rights (EEA / UK / Switzerland)

If you are located in the EEA, UK, or Switzerland, you have the following rights under the General Data Protection Regulation (GDPR) or equivalent legislation:

  • Right of access — you may request a copy of any personal data we hold about you.
  • Right to rectification — you may request correction of inaccurate personal data.
  • Right to erasure ("right to be forgotten") — you may request deletion of your personal data.
  • Right to restriction of processing — you may request that we limit how we use your data.
  • Right to data portability — you may request your data in a machine-readable format.
  • Right to object — you may object to processing based on legitimate interests.
  • Right to withdraw consent — where processing is based on consent (e.g., personalised ads), you may withdraw consent at any time without affecting the lawfulness of prior processing.

Because we do not store personal data on our servers, the practical exercise of most of these rights relates to data held by Google (AdMob) rather than us directly. For data held by Google, please use Google's privacy tools at myaccount.google.com. To exercise any rights in relation to data we do hold (e.g., support emails), please contact us using the details in Section 12.

8.2 CCPA Rights (California, USA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to know — the right to know what personal information is collected, used, shared, or sold.
  • Right to delete — the right to request deletion of personal information we have collected.
  • Right to opt out of sale/sharing — we do not sell or share personal information for cross-context behavioural advertising.
  • Right to non-discrimination — you will not receive different service for exercising your privacy rights.

To exercise any of these rights, please contact us using the details in Section 12. We will respond to verified requests within 45 days as required by law.

8.3 Opting Out of Personalised Advertising

Regardless of your location, you can opt out of interest-based advertising at any time:

  • Android: Settings → Google → Ads → "Delete advertising ID" (Android 12+) or "Opt out of Ads Personalisation".
  • iOS: Settings → Privacy & Security → Tracking → disable tracking for Puzzsal.
  • In-App (EEA/UK): Settings screen → "Ad Preferences" consent prompt.

9. Children's Privacy

The App is not directed to children under the age of 13 (or under 16 in some EEA jurisdictions where a higher age applies). We do not knowingly collect personal information from children under these ages.

If we become aware that we have inadvertently collected personal information from a child under the applicable age limit, we will take prompt steps to delete that information. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately using the details in Section 12.

When required, we configure Google AdMob to serve only non-personalised, child-directed ads in compliance with the Children's Online Privacy Protection Act (COPPA) and the GDPR for children (GDPR-K). If you believe the App is being used by a child and that ads are not being served appropriately, please contact us.

10. Data Retention

On-device game data is retained on your device until you uninstall the App, clear the App's storage in your device settings, or explicitly reset your progress within the App. We have no ability to access or delete this data remotely.

Support correspondence (emails or messages sent to us) is retained for as long as necessary to resolve your enquiry and for up to 12 months thereafter, after which it is securely deleted.

Advertising data collected by Google AdMob is subject to Google's own retention policies. Please refer to Google's Privacy Policy for details.

11. Data Security

We take reasonable technical and organisational measures to protect the information associated with the App. Because all game data is stored locally on your device, it benefits from your device's built-in security features, including screen lock, full-disk encryption, and app sandboxing enforced by the operating system.

We do not operate servers that store your personal game data, which significantly reduces the risk of data breaches affecting your game information. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security of any information transmitted to us (e.g., via email).

In the event of a security incident that is likely to affect your rights, we will notify you and the relevant supervisory authority as required by applicable law.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Puzzsal Privacy Enquiries
contact.puzzsal@gmail.com

We aim to respond to all privacy-related enquiries within 30 days. For complex requests, or where we need to verify your identity, this period may be extended by up to an additional 60 days, in which case we will notify you of the extension.

If you are located in the EEA and are not satisfied with our response, you have the right to lodge a complaint with the supervisory authority in your country of residence.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last updated" date at the top of this page and, where required by law, seek your consent or provide additional notice (e.g., an in-app notification).

We encourage you to review this page periodically. Your continued use of the App after any changes to this Privacy Policy constitutes your acceptance of the revised policy.